Collections Automation

High Touch to Hi-Tech: The Journey to Touchless Collections

High Touch to High-Tech: The Journey to Touchless Digital Collections Management

Collections is usually envisioned as calling customers on the phone to collect past due amounts. That element of collections will continue and probably never change. However, there are many other important time-consuming tasks that are part of the collections management. These include compiling the database of amounts owed by all customers (aka the accounts receivable …

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