Digital World Class Performance of O2C Shared Services

Digital World Class Performance of
O2C Shared Services

Shared Service Organizations (SSOs) are constantly under pressure to reduce costs, improve outcomes, onboard new units, and deliver great customer experiences. Learn about the challenges faced by Shared Service Organizations (SSOs) in achieving excellence in their Order-to-Cash (O2C) operations.

Download this eBook to understand:

  • The delivery imperatives every SSO must meet
  • What world class performance looks like
  • Key capabilities required to achieve the performance demanded

This eBook will also help you know how hyperautomation—the confluence of Intelligent Document Processing (IDP), Robotic Process Automation (RPA), and AI-powered Digital Assistants—can help SSCs automate up to 80% of manual tasks in their O2C operations.