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Transform Customer-to-Cash from Reactive Processes to Intelligent, AI-Native Risk Orchestration

Finance leaders are facing a new reality—rising customer risk, slower payments, increasing disputes, and growing pressure to do more with fewer resources.

Customer-to-Cash is no longer just an operational workflow. It is becoming the financial backbone and risk management engine of modern B2B commerce.

Join Emagia and The Hackett Group for an executive-level webinar exploring how AI is redefining Customer-to-Cash—from fragmented, manual processes to predictive, autonomous, and continuously optimized systems.

📅 Webinar Details

  • Title: Autonomous Finance Solutions: Reinventing Customer-to-Cash for the AI Era
  • Date: June 3
  • Time: 2:00 PM (EDT)
  • Duration: 60 minutes

🎙 Featured Speakers

Phyllis Saavedra

Phyllis Saavedra
Vice President, Customer Success,
Emagia

Bryan DeGraw

Bryan DeGraw
Associate Principal, Finance Applied Intelligence,
The Hackett Group.


Date: June 03, 2026 | Time: 2:00 PM EDT

Why This Webinar Matters

Customer-to-Cash is at a critical inflection point.
Organizations are being challenged to:

  • Manage increasing customer risk and volatility
  • Address slower payments and rising disputes
  • Operate with fewer resources and higher cost pressures
  • Accelerate decision-making without sacrificing control

The question facing finance leaders today is clear:
How do you manage more risk, with fewer people, at greater speed?

What You’ll Learn

How Customer-to-Cash Is Becoming a Strategic Risk Function

  • Why Customer-to-Cash is evolving into a core enterprise risk management system
  • The key risks finance must actively manage: credit, payment, disputes, and compliance

How AI Is Transforming Risk and Decision-Making

The shift from reactive processes to real-time, predictive risk management
How AI enables:

  • Early risk detection
  • Dynamic credit decisions
  • Risk-based collections prioritization

How Finance Roles Are Changing in an AI-Native World

  • Less manual work—more focus on insight, exceptions, and strategy
  • AI as a force multiplier, increasing the impact of skilled teams

What AI-Native Customer-to-Cash Looks Like

Continuous credit monitoring and AI-driven decisioning
Predictive insights across credit, collections, and disputes
Measurable outcomes:

  • Faster cash conversion
  • Lower risk exposure
  • Improved customer experience

Reserve Your Spot

Join Emagia and The Hackett Group to explore how Autonomous Finance is reshaping the future of Customer-to-Cash.

👉 Register Now to Secure Your Place

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