Tools like Enterprise Digital Assistants can help boost order-to-cash operations in global finance departments and shared services centers. This technology is not a vision of the future; it is already helping many companies – TODAY!
According to Deloitte, digital assistants move the needle from reactive to proactive customer engagement with a fast and frictionless experience across channels. While the shift to digital channels and digital interactions has been ongoing, COVID-19 has just accelerated this evolution.
With cognitive and human-like smart conversational capabilities, along with continuously evolving job skills, digital assistants can perform specific tasks related to order-to-cash operations. New dynamics for the hybrid workforce are already emerging as the result of the new normal.
Download this eBook to learn about how digital assistants can:
- Increase credit, collections and cash application operations efficiency
- Improve digital customer experience in your financial services
- Seamlessly augment your workforce to enable real-time insights