Mark Harrison
Episode Summary: IIn this exclusive bonus episode of the Emagia AI For Finance podcast, we look at never-before-released footage from a recent AI for Finance podcast episode with the outspoken Mark Harrison, founder of Callisto Grand and a leading voice in shared services and global business services research and analysis.
Here, Mark delves into topics such as how the need for shared services and GBS has evolved from Callisto Grand’s earliest days operating in Europe as well as his analysis of the infamous “built it versus buy it” debate when it comes to third party solutions providers.
It is the latest in our eight-part content series that will next bring you up to date on Emagia’s proprietary KPIs designed by our top experts to measure the effectiveness of AI-driven technologies in finance and credit operations. This is an area few solutions providers or even top experts like Gartner have ventured into to date – and you’ll be the first to hear all about them. Stay tuned.
Speaker highlights: Mark Harrison started Callisto Grand – a European-based training, analysis, and consulting firm focused heavily on shared services and Global business services – more than 13 years ago. Harrison had been spending so much time working with and training professionals in the B2B credit industry – most of whom “facing the same sort of challenges” – when that passion for helping people evolved into a successful business model.
Previously, Harrison founded and served as CEO of the Association of Credit for Central and Eastern Europe for more than a dozen years following stints as a credit manager at companies including PPG Industries and Norgren.
