AI Agents for O2C: Practical Use cases and Guidelines to Manage them Effectively
As organizations push to modernize Order-to-Cash (O2C) workflows, AI agents introduce a new frontier for automation and intelligence. In this session, Veena Gundavelli, CEO & Founder of Emagia, will present real-world use cases of AI agents applied across credit, collections, disputes, and cash application. You’ll see how autonomous agents can execute tasks like prioritizing high-risk accounts, adjudicating low-complexity disputes, and escalating exceptions — all while feeding data back into your enterprise systems for transparency and auditability.
Attendees will leave with a blueprint for piloting AI agents in back-office finance operations—balancing efficiency-boosting innovation, control, and ROI.
Does that work?
Veena will be the lead speaker… though she has a request in with our partners at IBM to see if they can make someone available this time (like we tried to do in August) to be her second. I will keep you posted if we can confirm that addition.
SPEAKER
Veena Gundavelli
Founder & CEO, Emagia
Date: Nov. 5 | Time: 11:00 AM – 12:00 PM EST
