Learn how to implement “touchless” collections for the multitude of small and medium (SMB) size customers. In this session our order-to-cash transformation expert, John Salek will talk about
- The traditional approach to collections from SMB accounts
- Elements of “touchless” collections
- The tools required to successfully implement “touchless” collections
In the current pandemic economy, credit departments face extreme pressure to deliver cash flow, manage credit losses, and cut cost. Learn how going hi-tech can contribute to meeting these objectives.