Jan 23, 2018 US-based Emagia Corporation, a provider of digital and data-driven finance solutions, which also has offices in India (Hyderabad), today announced a comprehensive and secure artificial intelligence (AI) platform for global finance executives, shared services teams and finance operations teams. Called Gia, the new platfom will be ready for deployment globally at launch and available for Indian customers as well. With cognitive and human-like smart conversational capabilities, along with continuously evolving job skills to perform specific tasks related to finance operations, Gia delivers next-generation digital transformation to scale operations in global finance departments and shared services centers.

Gia brings together the power of AI, advanced analytics and robotic process automation to finance operations to provide quick reporting, smart answers, do simple to complex predictions and perform skilled tasks — reducing operational costs, improving productivity and decision making, and increasing process efficiency to unprecedented levels.

According to the January 2017 Forrester Research, Inc. report, Artificial Intelligence: A CIO’s Guide To AI’s Promises And Perils, “AI will be employed across enterprises, doing everything from engaging with customers and employees to automating and improving large elements of the operation. The deployment of AI technologies will create significant value, as companies will be able to predict customer needs in near real time while optimizing operations and supply chains in the background.”

Gia can communicate both by chat and voice and comes with specific skill sets to assist in different roles to the following groups:

  • CFOs & Finance Executives: Provides quick answers and smart predictions related to financial information. Can retrieve or send information from systems such as Emagia, SAP, Oracle, PeopleSoft, Teradata, Solix and others.
  • Finance Operations and Shared Services Staff: Provides quick information and performs repetitive tasks specific to each function. For example, assisting credit staff with business license validations, billing staff with invoices to customers, collections staff to send letters, and treasury staff to check for daily balances.
  • Vendors, Suppliers, Customers, and Sales Teams: Provides conversational capabilities to assist customers, vendors, and internal operational teams to help with information and forms processing for credit applications, order forms, payments or receipts.

Gia is a continuously learning machine, and can also be trained with new job skills to support many finance operations such as procure-to-pay, record-to-report, treasury, and tax and audit.

“Gia is for every CFO and every finance executive leading their businesses in the digital age,” said Veena Gundavelli, Founder & CEO, Emagia Corporation. “Gia will be a key partner to all finance operations staff assisting them — 24/7/365 days in the year — helping them to amplify their strategic value to their organization”.

Terry Jordan, Credit Manager at Volt Information Sciences, said, “In our finance shared services, we have to make decisions every day that impact relationships with customers, vendors, and business operations teams around the world. With Gia, we would be able to have information at our fingertips for fast and accurate decisions, instead of having to always rely on someone for reports. We look forward to leveraging the digital assistants to improve our finance operations in the future.

“With Gia, finance can now leverage the power of artificial intelligence to perform a number of tasks – from assisting executives with decision support to performing time consuming operational tasks”, said Quoc V. Nguyen, Vice President – FAP – Strategy, Best Practices & Offerings at Conduent, Inc., which has deployed the new solution. “Gia is the future of the digital workforce and we look forward to leveraging its evolving capabilities to transform our customer’s businesses,” he added.

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