Lead Confidently in the Digital Age

Learn from digital order-to-cash experts how to leverage
automation, analytics and AI to transform your operations

Strategic AR Management

In traditional AR management the focus is on transaction processing, collections assertiveness, tight credit control and reduced headcount. However, today’s economy of lower revenue, extremely low interest rates, and management focus on the customer experience, requires a substantial change from this traditional AR management. Transaction management now needs to transform into customer management, the solution here is strategic AR management

In strategic AR management the focus is now on driving revenue and efficiency while providing exceptional customer experience. In this 30-minute Emagia MasterClass we will review actions which are part of strategic AR, such as:

  • Driving revenue growth
  • Driving margin growth
  • Providing an exceptional customer experience
  • Managing credit risk to support the firm’s trade credit strategy
  • Producing strong cash flow
  • Achieving ultra-efficiency

Five Best Practice AR Metrics You Should Track

“You can’t manage what you don’t measure” is a widely-accepted rule for managing any operation or process. Makes sense, but which and how many individual metrics should be measured to monitor the health of the accounts receivable (AR) asset and operations?

Watch this 30-minute virtual Emagia MasterClass with John Salek, our Order-to-Cash expert, to learn about the five accounts receivable (AR) metrics you should be tracking.

Our MasterClass discussion will focus on:

  • The objectives of AR reporting
  • The absolute need for a fully consolidated view of every penny of open AR
  • The 5 essential AR metrics you should be tracking
  • The best way to compile and report metrics in today’s world
  • How to drive improvements in your order fulfillment, customer experience, cash flow, bad debt risk and staff productivity

Digital B2B Credit Best Practices

Learn about the current best practices in B2B credit management

Credit management best practices have changed substantially in 2020. Three disruptive forces, driven by the Covid economy, are converging to seriously impact credit Risk, revenue, and the financial health of your company.

  • Credit risk has increased tremendously & threatens your firm’s cash flow and profitability. The workload to manage this increased risk will increase by 200 – 500%
  • Work from home can easily reduce productivity, effectiveness and management visibility, just when it’s needed the most.
  • A shift of sales and order processing activity to E-commerce demands fast, accurate credit approvals for both new & existing customers.

The solution is to:

  1. Review your operations to ensure the fundamental best practices of credit management are being properly used.
  2. Automate transactional credit functions to increase the quality, speed, and to cope with the increased workload cost effectively.

In this MasterClass order-to-cash expert, John Salek will discuss how AI automates 70 – 80% of manual work in credit vetting, setting credit limits, and enforcing credit controls. We will also review the productivity and gross profit benefits available and a customer success story.

The AI Advantage In Deductions Processing

Learn how Artificial Intelligence (AI) can reduce manual work in deductions processing by over 80%. Deductions processing is a necessity but is also a low value activity. Over 95% of deductions are valid, resulting in issuing a credit to clear them from the accounts receivable ledger. The invalid deductions are difficult to collect from customers. A CFO’s reaction to this process is usually, “I don’t want to hire 6 people to issue credit memos”. However, if invalid deductions are not challenged, they will increase in frequency and value, significantly reducing gross profit margins.

The solution is to research and resolve deductions of significant value in a fast and efficient manner. AI is the key to achieving this solution.

Our focus will be on the elements of deduction resolution that can be automated with AI. Learn from our order-to-cash expert, John Salek about how AI automates:

  1. Obtaining required information about a deduction (amount, reason) from multiple sources (vendor portals, remit advice, debit memos, emails, etc)
  2. Routing the deductions to the designated resolver via a full featured workflow
  3. Auto matching of deductions and their credits
  4. Tracking and monitoring
  5. Root cause analytics

We will also review the productivity and gross profit benefits available and a customer success story. Attendees will increase their knowledge on how to deliver these benefits to their organizations.

Four Essentials Of Digital Cash Forecasting

Learn about how to forecast cash flow more accurately. Our focus will be on forecasting cash inflow from Accounts Receivable (AR) which is the largest operational source of cash for most companies. Learn from our order-to-cash expert, John Salek about the key elements and tools available to greatly improve the accuracy and timeliness of cash inflow from AR. The essential elements are:

  1. Consolidation of AR data across divisions and ERP’s
  2. Predictive Modeling
  3. Analysis and Simulation
  4. Tracking and Monitoring

We discussed how incentives for Collectors improve cash flow forecasting accuracy. In the current pandemic economy, Credit Departments face extreme pressure to deliver and predict cash flow, to enable disbursement controls and cost-effective borrowing. Attendees will increase their knowledge on how to deliver these benefits to their organizations.

High Touch to Hi-Tech: The Journey to Touchless Collections

Learn how to implement “touchless” collections for the multitude of small and medium (SMB) size customers. In this session our order-to-cash transformation expert, John Salek will talk about

  1. The traditional approach to collections from SMB accounts
  2. Elements of “touchless” collections
  3. The tools required to successfully implement “touchless” collections

In the current pandemic economy, credit departments face extreme pressure to deliver cash flow, manage credit losses, and cut cost. Learn how going hi-tech can contribute to meeting these objectives.

Integrated Order-to-Cash (OTC) Transformation for Global Shared Service Organizations

Learn about the challenges faced by Global Shared Service Organizations (SSO’s) in achieving excellence in their Order to Cash (OTC) operations. Hear from our order-to-cash transformation expert, John Salek about the key elements of successful OTC operations at SSO’s.

  1. The three delivery imperatives every SSO must meet
  2. Digital essentials required to meet the performance demanded
  3. The role of 3A’s – Automation, Analytics and AI in meeting the requirements

SSO’s face pressure to deliver performance beyond that achieved by the decentralized organization. Learn how to make this happen.

3 Reasons for B2B Digital Credit Amidst Covid and Beyond

Learn about the changes impacting B2B credit teams and how you can plan for the future amidst COVID & beyond. Listen to our order-to-cash transformation expert, John Salek talk about the 3 business reasons for digital credit transformation

  1. Work-from-Home is demanding for digitization and paper free process
  2. High bankruptcy rates are demanding real-time credit risk monitoring
  3. Ecommerce business models are demanding for fast digital B2B credit process

The digital future is here and is dramatically different from yesterday’s cash application processing. Learn and lead your team with confidence.

Driving Exponential Efficiency in Cash Application with AI

Learn from the order-to-cash expert John Salek about digital fundamentals of the next-generation cash application solutions.

The digital future is here and is dramatically different from yesterday’s cash application processing. Learn and lead your team with confidence.