This session was presented on October 08, 2020. Access the recording and masterclass materials now. Watch now

Join our 30-min virtual Emagia MasterClass to learn about the challenges faced by Global Shared Service Organizations (SSO’s) in achieving excellence in their Order to Cash (OTC) operations. Hear from our order-to-cash transformation expert, John Salek about the key elements of successful OTC operations at SSO’s.

1. The three delivery imperatives every SSO must meet

2. Digital essentials required to meet the performance demanded

3. The role of 3A’s – Automation, Analytics and AI in meeting the requirements

SSO’s face pressure to deliver performance beyond that achieved by the decentralized organization. Learn how to make this happen.

Who should attend: CFO’s, Directors of Shared Services, Global OTC Process Owners, Credit Managers