AI and Global Business Services: Breaking Down the Shared Service Silos
Vin Kumar

Vin Kumar

Managing Director, The Hackett Group Inc.

Episode Summary: Vin Kumar of the Hackett Group joins the Emagia AI For Finance podcast this episode to discuss what the well-regarded analysis and consulting firm is seeing in AI currently in business, credit and finance. Key to his outlook on AI is the importance of not getting too far behind competitors and, even more so, being sure to develop an AI roadmap to ensure success. Without said roadmap, efforts involving automation and GenAI likely won’t work as intended and/or need a costly fix at a later time.

Join us as Kumar shared some Do’s and Don’ts based on successes (and failures) from Hackett Group clients around the world and his idea of the best use cases to attack as starting points for successful AI implementation.

Speaker highlights: Vin Kumar has over 25 years of international experience in business transformation, global operations, and digital enablement having worked in Australia, Singapore, Japan, India, & the United States.

Kumar’s recent focus with The Hackett Group, where he has spent about 10 years of his career between two stints with the firm, has been in digital enablement of operations using intelligent automation and leading the effort to build Hackett’s GenAI solutions.

Kumar’s prior experience includes a stint as a COO focused on digitalization of operations and leader of a Global Business Services (GBS) organization (Brandify).

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