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Services Overview

Emagia ensures maximum customer satisfaction, global adoption and quantifiable business value

Value AssessmentCustomer Support

Emagia is committed to delivering rapid and sustainable value to its customers. Towards this, we adopt a world-class methodology that helps companies significantly improve receivables performance. Emagia ensures maximum customer satisfaction, global adoption and quantifiable business value with the following activities:

O2C (Order-to-Cash) Value Assessment

This initial activity identifies key opportunities for working capital improvements and develops a firm business case for utilizing Emagia software.

Rapid Emagia Solution Deployment

Our professional services team has deep domain expertise in integration to back-end ERP systems, cash flow processes and end-to-end project management. Our implementation methodology is highly scalable and has a proven track record of success with global customers.

Ongoing Training and Education

Emagia offers substantial training, both during implementation and post go-live. Training is comprehensive and includes in-person classes, labs as well as self-paced web-based training.

World Class Customer Support

To ensure maximum adoption and results, Emagia provides global support for end-users and technical staff. Service Level Agreements (SLAs) are developed to best service customer requirements.