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Efficient Deduction Management Process Reduced Workflow Backlog at Pharmaceutical Company by 75 Percent in Six Weeks with Emagia Software


Emagia Collaborative Finance Suite 2.1 Helps Leiner Health Products Slash Chargebacks


SANTA CLARA, Calif., June 11, 2002 - Emagia Corporation, the enterprise cash flow management software company, today announced that Leiner Health Products Inc., America's largest manufacturer of vitamins and nutritional supplements, reduced its workflow backlog by 75 percent in the first six weeks after going live with Emagia Collaborative Finance Suite in April 2002.

Leiner finance management staff took advantage of the workflow enablement and collaborative capabilities of Collaborative Finance Suite's cash inflow module to identify and solve deduction management bottlenecks and to increase the efficiency of its collectors and deductions analysts.

"By capturing chargebacks electronically and routing them to other departments using workflow we now know where the paper work is at all times - who is holding it, who is causing the backlog and where the bottlenecks are," said Ivette Santiago, Leiner treasurer and vice president of finance. "It's a lot less paper shuffling. Things that normally would take a lot of time have sped up."

Leiner's staff was able to learn the software program quickly. Collaborating between different departments and staff nationwide, Leiner has been able to make receivables data and analysis available to managers instantly through easy-to-use interfaces and to quickly set direction for employee collectors and deductions analysts.

"We're very happy that Leiner was able to realize an immediate benefit by switching to Collaborative Finance Suite from their previous collections and deductions management software package," said Veena Gundavelli, Emagia CEO. "They are a prime example of how a retail company with high chargebacks volumes coming in every month can benefit by adopting a state-of-the-art workflow-enabled cash flow management solution. It's a new-world solution to an old-world problem that yields immediate results."

Leiner integrated Collaborative Finance Suite with its legacy ERP system. Emagia's responsive customer support, available by phone, e-mail and online via the Internet, helped Leiner employees fully utilize the software's functionality.

"Now, the left hand knows what the right hand is doing," said Greta Parks, Leiner accounts receivables manager. "With Emagia, things don't fall through the cracks."


About Emagia
Emagia Corporation is a leading provider of collaborative e-business software solutions that streamline and automate cash flow processes for medium-to-large enterprises. Headquarters in Santa Clara, Calif., Emagia's products integrate with leading back-office ERP financial systems and most legacy systems. Pre-built Emagia EAI kits are available for most ERP systems.

About Emagia Collaborative Finance Suite
Emagia Collaborative Finance Suite provides enterprise cash flow management around receivables, payables and other areas to optimize working capital. Emagia Collaborative Finance Suite 2.1 offers complete invoice-to-cash management of accounts receivables. It is the only web-based product offering receivables portfolio management, collections management, deductions management and online customer financial service. Collaborative Finance Suite 2.1 streamlines day-to-day accounts receivables and enables connectivity and collaboration between sales departments, customer service departments and customers.

About Leiner Health Products Inc.
Leiner Health Products Inc. is one of the world's largest private label manufacturers of vitamins, minerals, nutritional supplements and over-the-counter pharmaceuticals (OTCs). More than a hundred years before the 1970's, when demand for nutritional supplements exploded around the world, Leiner was already thriving and writing new chapters in the industry's history. Today, as the most innovative manufacturer of supplements and herbal products, Leiner Health Products continues to set the standards as it leads the way.

Contact Information
Media contact: Irwin Soonachan, Emagia Corporation, (408) 551-4903.
For general information, call 866-EMAGIA-1.